Contact

Got a question? Write to us 💌

Our small team of fans is here to help, whether you're about to order, you're tracking a package, or you have the slightest doubt about a product.

Before you write to us, a quick stop by our FAQ often answers the most common questions in two minutes (delivery times, payment, returns).

You can also reach us directly by email: contact@pokemon-shop.fr. Our customer service team gets back to you as soon as possible, Monday through Friday, excluding public holidays. Include your order number in your message: that's what lets us pull up your file right away.

👇 Otherwise, use the form below and we'll get back to you as soon as we can.